Find How Last Moment Tours LLC manages your information.
Protecting your privacy is important to Last Moment Tours LLC.
Last updated: January, 2024.
SECTION 1 - WHO WE ARE
Last Moment Tours LLC, is an organization that develops solutions and Tourism Agencies and final users. Any person who intends to rely upon or use the information contained herein in any way is solely responsible for independently verifying the information and obtaining independent expert advice if required.
We do not sell, rent or trade email lists or any data with other companies and businesses. This Privacy Policy by Last Moment Tours will provide detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.
SECTION 2 - INTRODUCTION
At Last Moment Tours LLC (“lmt”,"us", "we", "our" or the "Company") we value your privacy and the importance of safeguarding your data. This Privacy Policy ("Privacy Policy") describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, "Personal Data" refers to any information that on its own, or in combination with other available information, can distinguish an individual. We are committed to protecting your privacy in accordance with the highest level of privacy regulation.
As such, we follow the obligations under:
-Canada's Personal Information Protection and Electronic Documents Act (PIPED) and the applicable provincial legislations,
-EU's General Protection Data Regulation (GDPR),
-Brazil's Data Protection Legislation (LGPD),
-California's Consumer Protection Act (CCPA) and California Online Privacy Protection Act (CalOPPA).
Scope
This policy applies to the Last Moment Tours websites, solutions and services. This Policy does not apply to third-party applications, websites, products, services, or platforms that may be accessed through (non-Last Moment Tours) links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any personal data that you provide to these websites will be governed by the third-party's own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.
SECTION 3 - PROCESSING ACTIVITIES
This Privacy Policy applies when you interact with us by doing any of the following:
-Make use of our website, service, and services as an authorized user,
-Visit any of our websites that link to this Privacy Statement,
-Receive any communication from us including newsletters, emails, calls, or texts.
SECTION 4 - SUPPORT
We do collect basic contact information as well as some analytics data, for helping out our clients to find suitable tours. We also might send emails to our clients to notify them promptly about upcoming offers, technical updates etc..
SECTION 5 - PERSONAL DATA WE COLLECT
Data You Provide
When you make a purchase, or attempt to make a purchase, we collect personal data as part of your order information that is necessary to provide you with the services.
This data might include:
-Account information such as your name, age, phone number and e-mail address,
-Payment information such as your payment method. This part is handled by our payment gateway system (PayPal) and we don't have any access to your credit card details or other sensitive information.
If you provide us, or our service providers, with any Personal Data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this Privacy Statement.
SECTION 6 - ACCESS TO YOUR PERSONAL INFORMATION
You have the right to view, amend, or delete the information that we hold about you. All the information that our applications use is limited to you under your account details.
SECTION 7 - DEVICE AND USAGE DATA
When you visit LMT website, we automatically collect and store information about your visit using browser cookies (files that are sent by us to your browser), or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help Feature on most browsers will provide information on how to accept cookies, disable cookies, or notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on. We also process information when you use our services and products.
This information may include:
-IP address,
-Web terms or searches that led you to the site,
-Time zone.
SECTION 8 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, phone number and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing
We may send you emails concerning our tours and services, as well as those of third parties. You may opt out of promotional emails by following the unsubscribe instructions in the promotional email itself.
SECTION 9 - CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, file for a pay disputes, we imply that you consent to us collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
SECTION 10 - DATA WE COLLECT FROM THIRD-PARTY APPS
We may receive your personal data from third parties such as companies subscribing to lmt services, partners and other sources. This information is not collected by us but by a third party and is subject to the relevant third party's own separate privacy and data collection policies. We do not have any control or input on how your personal data provided to us is handled by third parties. As always, you have the right to review and rectify this information. If you have any questions you should first contact the relevant third party for further information about your personal data. Our websites, applications and services may contain links to other websites, applications, and services maintained by third parties. The information practices of such other services, or of social media networks that host our branded social media pages, are governed by third parties' privacy statements, which you should review to better understand those third parties privacy practices.
SECTION 11 - BRAND LIKENESS AND TESTIMONIALS
Lmt reserves the right to share and promote client likeness through testimonials and or reviews, unless we receive a written request not to from the specific client or company.
Lmt also reserves the right to share communications gathered throughout the project as testimonials and submissions for third party and website promotion, unless we receive a written request not to from the specific client or company.
SECTION 12 - PURPOSE AND LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA
We collect and use personal data about you with your consent to provide, maintain, and develop our products and services and understand how to improve them.
IT Purpose and Legal Basis for the Processing of Personal Data
We collect and use personal data about you with your consent to provide, maintain, and develop our products and services and understand how to improve them.
These purposes include:
-Providing, Developing, and Improving our Products and Services,
-Deliver, maintain, debug and improve our products and services,
-Enable you to access lmt services,
-Provide you with technical and customer support,
-Organize and Deliver Advertising and Marketing,
-Send you newsletters and other marketing communications about current and future products, programs and services, events, competitions, surveys and promotions held by us or hosted on our behalf,
-Organize events or register attendees and schedule meetings for events.
Where we process your personal data to provide a product or service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary in our legitimate interests to provide products and services and to maintain our relationship with you and protect our business for example against fraud. Consent will be required to initiate services with you. New consent will be required If any changes are made to the type of data collected. Within our contract, if you fail to provide consent, some services may not be available to you.
SECTION 14 - PAYMENT
All payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read PayPal’s Terms of Service.
SECTION 15 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. All of the data collected by lmt, is stored in safe and secured locations. In case of a data security breach we will provide precautions to keep your information safe and encrypted. If such a breach happens, lmt will send you a notification with all of the details regarding the security breach.
SECTION 16 - SHARING AND DISCLOSURE
We will share your personal data with third parties only in the ways set out in this Policy or set out at the point when the personal data is collected. We also use Google Analytics to help us understand how our customers use the site.
You can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/
You can also opt-out of Google Analytics here:
https://tools.google.com/dIpage/gaoptout
We may also use your Personal Information to provide you with targeted marketing via advertisements or communications (such as newsletters).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at:
SECTION 17 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 18 - LEGAL REQUIERMENT
We may use or disclose your personal data in order to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with court, to prevent loss of life or injury, or to protect our rights or property. Where possible and practical to do so, we will tell you in advance of such disclosure.
‘Service Providers and Other Third Parties
We may use a third party service provider, independent contractors, agencies outside the LMT company.
SECTION 19 - COOKIE POLICY
What are cookies?
A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties. The collection of this information may be used in the function of the site and/or to improve your experience.
To give you the best experience possible, we use or might use the following types of cookies:
-As a web application, we require certain necessary cookies to run our service,
-We use preference cookies to help us remember the way you like to use our service,
-Some cookies are used to personalize content and present you with a tailored experience. For example, location could be used to give you services and offers in your area,
-We collect analytics about the types of people who visit our site to improve our service and product,
-We might share cookies with third party advertisers and/or partners to help provide you with a personalized marketing experience,
-We also allow third-party partners to put their own cookies on our website.
SECTION 20 - CHANGES TO THIS PRIVACY POLICY
LMT reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 21 - RETENTION & DELETION
We will only retain your personal data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need personal data, we will remove it from our systems and/or take steps to anonymize it.
SECTION 22 - YOUR RIGHTS TO YOUR PERSONAL DATA
Depending on your geographical location and citizenship, your rights are subject to local data privacy regulations. These rights may include:
Right to Access(PIPEDA, GDPR Article 15, CCPA, LGPD)
You have the right to request a copy of the personal data we are processing about you.
Right to Rectification (PIPEDA, GDPR Article 16, LGPD)
You have the right to have incomplete or inaccurate personal data that we process about you rectified.
Right to be Forgotten (right to erasure) (GDPR Article 17, CCPA, LGPD)
You have the right to request that we delete personal data that we process about you, except we are not obliged to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.
Right to Restriction of Processing (GDPR Article 18, LGPD)
You have the right to restrict our processing of your personal data where you believe such data to be inaccurate; our processing is unlawful; or if we no longer need to process such data for a particular purpose unless we are not able to delete the data due to a legal or other obligation or because you do not wish us to delete it.
Right to Portability (PIPEDA, GDPR Article 20, LGPD)
You have the right to obtain personal data we hold about you, in a structured, electronic format, and to transmit such data to another data controller, where this is (a) personal data which you have provided to us, and (b) if we are processing that data on the basis of your consent or to perform a contract with you or the third party that subscribes to LMT. services.
Right to Objection (GDPR Article 21, LGPD)
Where the legal justification for our processing of your personal data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise or defense of a legal claim.
Right Not to Be Discriminated (CCPA)
You have the right not to be denied service or have an altered experience based on having executed any of your CPA rights.
SECTION 23 - GOOGLE INC.
Some contents of the website are loaded through Iframe which tracks our Iframe IP Address instead of customer/client IP Address.
SECTION 24 - WITHDRAWING CONSENT
If you have consented to our processing of your personal data, you have the right to withdraw your consent at any time, free of charge, such as where you wish to unsubscribe from marketing messages that you receive from us. If you wish to withdraw your consent, please contact us using the information found at the bottom of this page.
SECTION 25 - HOW TO EXERCISE YOUR RIGHTS
You can make a request to exercise any of these rights in relation to your personal data by sending the request to our privacy team by using the contact information bellow.
For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@lastmomenttours.com.
DATA PROCESSING ADDENDUM
This Data Processing Addendum (“Addendum”) amends the Last Moment Tours Terms of Service and any other terms that incorporate by reference this Addendum (together, the “Agreement”) by and between you and Last Moment Tours (from here on referred as “LMT ”,”us”) ltd., a corporation on behalf of itself, its affiliate offices.
DEFINITIONS
European Data Protection Laws” means European Union Regulation 2016/679 (the “General Data Protection Regulation”), the UK Data Protection Act 2018 (“DPA”), the UK General Data Protection Regulation as defined by the DPA as amended by the Data Protection, Privacy and Electronic Communications (Amendments etc.) (EU Exit) Regulations 2019 (together with the DPA, the “UK GDPR”), and any relevant law, statute, regulation, rule or other binding instrument which implements the above or otherwise relates to data protection, privacy, data security or the processing of Personal Data in any European member state or the United Kingdom, in each case as applicable and in force, and as amended, consolidated, re-enacted or replaced from time to time.
“Personal Data” shall be interpreted in accordance with European Data Protection Laws, US Data Protection Laws, and Bosnian and Herzegovinian, as applicable, and relating to an identifiable or identified individual who visits or engages in transactions through your store (a “buyer”, ”user”), which LMT Processes as a Data Processor or Service Provider (as defined under such laws) in the course of providing you, as a Data Controller or Business (as defined under such laws), with the Services. The term “Personal Data” shall also include “Personal Information” as defined under US Data Protection Laws.
“US Data Protection Laws” means the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA”), the Virginia Consumer Data Protection Act (“VCDPA”), the Colorado Privacy Act (“CPA”), the Utah Consumer Privacy Act (“UCPA”) the Connecticut Act Concerning Personal Data Privacy and Online Monitoring (“CTDPA”), and other similar comprehensive state privacy laws that place obligations on a Business or Controller in relation to Personal Data (as defined under such laws), and any relevant regulation, rule or other binding instrument which implements such laws, in each case as applicable and in force, and as amended, consolidated, re-enacted or replaced from time to time.
“US Consumer” means an individual that is a “consumer” as defined under US Data Protection Laws.
All other capitalized terms in this Addendum shall have the same definition as in the Agreement.
DETAILS OF PROCESSING
The parties agree that Appendix 1 of this Addendum describes the subject and details of the processing of Personal Data. Last Moment Tours ltd., may aggregate, anonymize, or de-identify Personal Data and process such data for the purposes set out in Appendix 1 or as otherwise permitted by applicable law.
Additionally, please note that you may want to consider implementing specific policies or procedures for data anonymization or de-identification to further protect the privacy and security of the personal data you collect and process, and to comply with applicable data protection laws and regulations.
EUROPEAN UNION AND UNITED KINGDOM
This section applies only to the extent that LMT Processing of Personal Data is subject to European Data Protection Laws. In this section, “Data Processor”, “Data Controller”, “Data Subject”, “Processing”, “Sub-processor”, and “Supervisory Authority” shall be interpreted in accordance with the European Data Protection Laws.
You acknowledge that LMT acts as an independent Data Controller with regard to personal data that it collects from consumers in connection with its consumer-facing applications and services like PayPal.
When LMT Processes Personal Data in the course of providing the Services, LMT will:
US CONSUMERS
This section applies only to the extent that, for purposes of the US Data Protection Laws, you are a Business or Controller and in the course of providing the Services, lmt processes Personal Data about US Consumers that is subject to US Data Protection Laws. In this section, “Business”, “Business Purpose”, “Commercial Purpose”, “Controller”, “Deidentified”, “Processor”, “Sell”, “Sale”, “Service Provider” shall have the meanings ascribed to them in US Data Protection Laws, and “Share” shall have the meaning ascribed to it in the CCPA, are incorporated herein by reference.
With respect to such Personal Data, and to the extent required by applicable US Data Protection Laws, Last Moment Tours will:
-Process Personal Data as a Service Provider and/or Processor on your behalf to provide the Services or as otherwise permitted by US Data Protection Laws;
-Not retain, use or disclose Personal Data outside its direct business relationship with you or for any purpose other than to provide the Services, including retaining, using or disclosing such Personal Data for a Commercial Purpose other than performing the Business Purposes described in the Agreement, or as otherwise permitted by US Data Protection Laws;
-Not Sell or Share such Personal Data;
-Not combine Personal Data collected in connection with performing the Services with Personal Data received from another source or collected from its own interactions with the individual, except to perform the Services, with consent or direction, or as otherwise permitted by US Data Protection Laws;
-In connection with processing the Personal Data, comply with provisions of the US Data Protection Laws applicable to Service Providers or Processors, including providing the same level of privacy protection required of Businesses or Controllers by the US Data Protection Laws, and notify you if it determines it can no longer meet these obligations.
You may, upon receiving such a notice, take reasonable and appropriate steps to stop and remediate any unauthorized use of Personal Data;
take reasonable and appropriate steps, upon reasonable written notice from you and subject to the confidentiality obligations set out in the Agreement, to assist you with confirming that LMT use of Personal Data is consistent with your obligations under US Data Protection Laws;
Upon request, provide a report of a reasonable assessment of LMT policies and technical and organizational measures in support of its obligations under applicable US Data Protection Laws using an appropriate and accepted control standard or framework and assessment procedure for such assessments; and
Upon termination of the Agreement, LMT will promptly initiate its purge process to delete or De-identify the Personal Data. You may also request, within 60 days of termination, that LMT return such Personal Data, and permanently deletes Personal information it collected.
You represent and warrant that you:
-Have obtained any necessary consents, rights and authorizations and given any necessary notices to individuals regarding your disclosure of Personal Data to enable LMT processing of Personal Data to provide the Services, as required by applicable law;
-Will not share with LMT any Personal Data of any individual subject to the US Data Protection Laws who has exercised an opt-out that you have committed to honoring;
-Will not share with LMT sensitive data of any US Consumer who has not consented to the processing of their sensitive data;
-Inform LMT of any rights requests individuals make to you pursuant to US Data Protection Laws that LMT must comply with and provide the information necessary for us to comply with the requests; and
-Be solely liable for your compliance with such laws.
-You and LMT, agree that the existence of this Addendum does not constitute an admission that sharing of Personal Data constitutes a Sale or a Share.
General
In the event of any conflict or inconsistency between the provisions of the Agreement and this Addendum, the provisions of this Addendum shall prevail, unless such provisions contradict a requirement under applicable law, in which case such requirement shall prevail. For avoidance of doubt and to the extent allowed by applicable law, any and all liability under this Addendum, including limitations thereof, will be governed by the relevant provisions of the Agreement. You acknowledge and agree that LMT may amend this Addendum from time to time by posting the relevant amended and restated Addendum on LMT website, and such amendments to the Addendum are effective as of the date of posting. Your continued use of the Services after the amended Addendum is posted to LMT website constitutes your agreement to, and acceptance of, the amended Addendum. If you do not agree to any changes to the Addendum, do not continue to use the Service.
Save as specifically modified and amended in this Addendum, all the terms, provisions and requirements contained in the Agreement shall remain in full force and effect and govern this Addendum. If any provision of the Addendum is held illegal or unenforceable in a judicial proceeding, such provision shall be severed and shall be inoperative, and the remainder of this Addendum shall remain operative and binding on the parties.
The terms of this Addendum shall be governed by and interpreted in accordance with the laws of the United States of America. The parties irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of the USA with respect to any dispute or claim arising out of or in connection with this Addendum.
Appendix 1: Details of Processing
Nature and purpose of processing
To provide and improve the services under the lmt Terms of Use and any other terms that this Addendum is incorporated into, provide any related support to Customer, as otherwise permitted under European Data Protection Laws or US Data Protection Laws, as applicable, or as initiated by you from time to time.
Subject Matter, Types of Personal Data and Categories of Data Subjects
Personal Data relating to Customers.
Duration of processing
The term of this Addendum plus the period from the end of the term until deletion of all Customer Personal Data by LMT in accordance with its obligations under this Addendum.